Competitive advantage? Just how competitive are you.

I am working every day with businesses that are denying that the game has changed. Many believe it is just the government that is inventing new rules. This is true in some cases, but in most the government is also simply responding to global changes. The benefit of working outside of South Africa sometimes is that I get to see the domestic manufacturers from another angle. And the truth be told: South African firms are not as competitive as they would like to believe. Yes, there are exceptions, and we hail their achievements.

Tim Kastelle published an article today titled “here’s why you need to build your innovation capability“. When my eye caught the first sub heading I almost stopped reading. It shouts “Competitive advantage is dead. Or at least dying”. Blink. I believe in competitive advantage, and I believe that firms must figure out what it is that they have to do to remain competitive. I also know that once you found a gap in the market it takes hard work to remain competitive. Being a follower of his blog I plowed on.

Wait. Don’t let me spoil a good post. you have to read Tim’s argument for yourself. He argues that it is more important to become innovative than to have a competitive advantage. This is not a new argument in itself, but I like his angle on this. He then provides some simple steps that a manager can take to become more innovative even within a rigid organizational context where innovation may not necessarily be appreciated. His logic will also apply to not-for-profit organizations that don’t believe they compete even though they have to be able to compete for funding.

Reading this article also made me think of how we idolize some of the very famous firms now, but how we tend to forget how many great firms have dissolved here in South Africa and in other developing countries. It usually starts with a refocusing, then with selling off under-performing or non-core units. Then a merger of the remains with another firm with a “strategic fit”. Then, the end. They just slip from our conscious into the past.

Let me not close so depressing. Let me rather ask: how can you use the environment as an constraint that you have to consider in your business model and your innovation process?

If it constrains you it must constrain your competitors. Can getting around this give you an edge? In other words, can you put the constraint between you and your competitors?

Then ask: what are the constraints that are on the horizon, and how can I anticipate these constraints to get them between me and my competitors?

Thinking about this often might save you the anguish of trying to adapt while under pressure to also deliver.

I wonder how your answers will challenge your current view of how competitive you really are, and how innovative you are to respond to the changes in the environment.

Absorbed into the networks behind the systems we see

Its been a while since I have last posted here. The reason for my absence is two-fold.

Firstly, I am busy with a course offered by Coursera and the University of Michigan about Social Network Analysis (SNA). My business partners and one of our associates in Mesopartner are participating in this course. The course is 9 weeks long and I must admit that it is taking much more of my time than I originally anticipated.

The second reason I am hardly online is that the industrial policy in South Africa is starting to have positive effects on local industry. As I work mainly with the manufacturing sector on topics like innovation systems, industrialization, identifying and addressing market failures, and the competitiveness of regions, it means that there is suddenly an upsurge in demand. The demand is lead by state owned companies that are suddenly obliged to procure manufactured content locally, and by local industries that realize that years of underinvestment and fighting to survive against cheap and sometimes lower quality goods have left many sub-sector uncompetitive.

But these two reasons are also having an effect on each other. I have been applying many of the principles and tools of Social Network Analysis in my diagnostic work for the last 2 years, and for the last year I have been using SNA as my main diagnosis instrument. This recent course have simply forced me to read up more and more on many of the theories and the concepts behind the instruments I have been using. I am still trying to figure out how to do this kind of diagnosis fast, and how to teach these instruments and theories to the practitioners that we (Mesopartner) are working with around the world. At this moment the diagnosis that I am doing in valve, pump, tooling, automotive and industrial equipment is still slow and it takes all my attention.

What is the benefit of taking a SNA approach to sub-sector development?

  1. Well, firstly, a network diagnostic very quickly reveals whether there is a cluster or even a value chain. We often assume that these constructs are real, but in the last few years we have learned that just because all the actors that should be in a chain are there doesn’t mean that a value chain exists. Same goes for a cluster, just because all the elements are there doesn’t mean there is a dense network of cooperation, knowledge exchange and systemic competitiveness.
  2. Secondly, a network view assists with understanding the deeper relationships, trust patterns and information flows in a small part of a real system. These relationships makes it possible to predict how information flows, who the thought leaders are and how influential institutions, leaders, officials and business people are. This is directly relevant for my work with innovation systems.
  3. Lastly, Social Network Analysis also highlights how complex even a single link in a value chain can be. When you look at the spider web of relations, ownership structures, communication channels and knowledge spillovers, then you see how traditional development interventions have completely missed the leverage points.

All I can do at this moment is to commit to blog more frequently once this course is done. I will share some of the results of the industrial diagnosis that I am currently busy with in a few weeks time. Below I will give a sneak preview of the network map of the valve manufacturing cluster in South Africa. You will immediately see that some manufacturers (in red) and some foundries (in blue) are more connected than others. The yellow dots are valve manufacturers that are not yet part of the formal valve cluster structure. Hardly any additional analysis is needed to show that the more connected firms are the ones we should work with.

 

Cluster drawing 4

However, the additional analysis that we can run on this cluster further narrows the choices of whom to work with to get both the highest impact (in terms of both ability to grow their business, increase employment and meet customers needs) and in terms of getting the highest demonstration and spill over effects. The latter is important, because when you want to upgrade an industry you should prioritize firms that are able to create positive spillovers and that others are willing to follow. To do this kind of analysis we need a combination of qualitative and quantitative information, and we use specialized software applications. But more about this in a future post!

Help – the industry I am working with is uncompetitive and many do not care

In most strategic management textbooks 4 generic factors are identified that can be used to build competitive advantage: efficiency, quality, innovation and customer responsiveness. These four factors are highly interrelated, as an improvement in customer responsiveness for instance could result in improved quality and better efficiencies. By addressing these four factors a business can reduce its costs and can create a differentiated position in a market. Let me briefly expand on the four factors.

Generic competitive advantage

  • Superior efficiency: a manufacturer converts inputs into outputs. Inputs are basic elements such as land, capital, labor,raw materials or knowledge. Firms that manage this conversion by constantly trying to find better ways to reduce costs, improve throughput and reduce wastage tend to be able to be more price competitive.
  • Superior quality: means that products are reliable and that they can do the job that they were designed for, meeting the specifications and performance requirements of customers. In most cases it is difficult to ensure consistent and reliable products without a system in place to control quality
  • Superior innovation: This is about the novelty of the products, process or services of the firm. It is not just about the great design of the product, but about the total offering and how customers can interact with the firm. Thus it includes how the company thinks about its own structures, internal systems, relations with markets and customers, use of technology and product development.
  • Superior responsiveness to customers: A firm that is highly responsive to its customer not only meets their requirements, it strives to anticipate and exceed those requirements. Although this could be about flexibility to respond to customers demand, in most cases it is not. It could simply be to find a way to respond the needs of customers in a creative way.

Enough of the strategy lesson. Back to the real world where we are all trying to use our own limited resources to promote particular industries or regions.

Here are the questions that keeps me awake about this project:

What if the industry that I am working with do not seem very eager to develop any real advantage around any of these four factors?

What must I do to improve the competitiveness of the region if the firms do not seem to even care about their own competitiveness?

For the last few weeks I have been wondering about these questions as I visit a range of manufacturers as part of a process to stimulate a regional innovation system in an industrial area. By visiting many firms in this region I noticed a big gap between those that are  are differentiated or excellent and the rest. The gap is so big that I sometimes wonder if it ever would be possible to move or support firms to cross over the empty space between those that can be described as “excellent” versus the “average”. Knowing that I only have a limited time, and the organization that I am supporting (An University) only has limited resources, I started worrying about helping all the firms. But this is not possible nor is it desirable.

All the average firms can offer many arguments for their current state. They lay the blame at policy uncertainty, high costs of borrowing, crime, political interference, expensive employees, low skills and many more. Many would say that they are component manufacturers that depend on the strategies and innovations of their customers (we just make what they want how they want it). Very few firms ever acknowledge that their current state is a reflection of past strategic choices taken deliberately or that played out to the current status because of not making decisions.

Yet, almost each of the excellent firms that we come across in our fieldwork focused on getting some basic principles. Many started monitoring their costs and wastage to try and improve their efficiencies. They focused on equipping their staff to understand the business, the products and the process, resulting in lower failures and higher quality. They spoke to their customers to find out how they can offer better services and products, even when they were just manufacturers of components used in someone else product. They focused on the quality of their products by looking at the quality of their process, their equipment, their systems and their management.

Those that are excellent are not necessarily better educated, better off financially, or better engineers. They just took charge despite being in the same economy, the same reason and even the same sector, with all the same environmental factors that the average firms use as a reason to do nothing. Sometimes the firms that are now excellent where started by disgruntled employees quitting the average firms. Or in other cases, the excellent firms were started by people from outside the sector moving in with a different perspective and approach.

What bothers me is the way the public sector responds to the manufacturing sector with their funding, support interventions and incentives. The strange thing is that most public sector interventions are aimed at the average or below average performers. It is almost as if the logic is that they are weaker and therefore they need protection and special care. Well, if economics is the study of how humans allocate scarce resources, then we should be very worried about directing too much of our scarce resources to firms that cannot use the resources the society endow them with (capital, labour, land and knowledge). Of course there are exceptions, but the problem is finding a fair way of deciding when it is justified to protect a firm and when it is best to let a struggling firm fold in so that the resources can be redeployed to other people that are able to use these same resources in a better way.

So what can we do when we are faced with this situation? Here are some of the ideas that we are working on now.

Lets say, of the 50 manufacturers we want to work with, 5 stand out as trying harder than the others. Perhaps another 5 or so are ambitious but they just don’t seem to know where to start, who to work with or where to go. We argued that we start with the first 5 (already good) and the 2nd five (the almost there). Then we invited any of the willing from the rest of the group (3 more stepped to the front). Now we have a core group to work with. Now we are trying to find ways to better connect them with each other, trying to get them to identify their own and their common competencies and opportunities. We have arranged a few pilots to support some of these firms to try and improve their own performance, and we have arranged some events with experts to discuss common issues.

But we have to remind ourselves that we cannot create competitive firms if they do not at least work on the four generic advantages outlined earlier. We cannot improve the competitiveness of the region without being able to show firms that are excellent. Trying to get these generic factors under their control is a minimum requirement. We should never use public resources to support firms that are not serious about improving their overall performance. Furthermore, everything that we do should become public knowledge in this industry and perhaps in the downstream customers, perhaps one of the other firms or even a customer decides to step up and form part of our initiative.

  • Have you also had an experience like this? The firms you are expected to work with just don’t seem bothered by their current status or improving their game?
  • Hey, what else should I do?
  • How do we use the principles of innovation systems and good development practice to get firms in a region to work together to improve their competitive performance in order to improve the economics of the region?

Making science and inquiry interesting to a younger generation

One of the challenges that we have to deal with when trying to Universities to work closer with industries in South Africa is a general lack of “inquisitiveness” by younger students. They want management jobs, not jobs in factories, research labs or out there. Well, I guess the problem start at a younger age. But just before you call me a stereotypical or a racist, consider this: Its not only happening here in South Africa. Other countries have the same problem.

So how do we make children more intrigued in science? Well, good teachers sounds obvious. Interesting school projects is another. But how about the media, television and all the other signals that a society broadcast? Here in South Africa, the air is thick with politics and bad news. Our family cannot even listen to the radio on our way to school.

So with all of this said, lets give credit to NASA for this parody on Gangnam Style (for older readers, Gangnam Style is a song that has become one of the most watched videos of Youtube). It explains the work of NASA and several science principles.

[youtube=http://www.youtube.com/watch?feature=player_embedded&v=2Sar5WT76kE]

Last year in November I had the privilege to take my family to Washington DC. After 6 days of visiting mostly free museums, like the Smithsonian Air and Space museum, I have 2 eight year old scientists in my house. I confess I also bought several books and gadgets, but hey. THE KIDS want to investigate things. Everything. They want to understand things. They argue about how to solve problems. Although they are in a good school and we try to raise them to be inquisitive, nothing prepared us for this excellent exposure in Washington DC.

So perhaps we should make funny video clips like this one too, targeted at younger people. Lets get younger people to WANT to visit factories, research institutions, universities and labs. Lets get cameras in there and get the message out that we too are working not just on social problems, but also on scientific problems! Science is not just a subject or a project in school, a scientific approach opens up the beautiful mysteries of our world.

2013 – Setting some direction

Perhaps I am taking a risk by publishing some of my resolutions for 2013 here. But this post will probably help me to connect my own learning with those of my close friends, partners and fellow adventurers that follow my blog.

During 2012 my focus shifted strongly into the manufacturing sector where I am working on improving innovation systems, building domestic  industries, strengthening the role of universities and research organizations to create new platforms from where to compete. This is stimulating work where I combine my interests in engineering and science, with soft issues such as networks in industry, market signals and systems and innovation. I also find that my ability to work both with business people, academics and researchers is handy. Take a look at my page Stimulating industrialization, science and innovation to see some of the activities I have been involved with in 2012 in this area.

In 2013 I want to increase my focus on the manufacturing sector. Key research questions for me are:

  • How does competencies learned by organizations such as firms become developmental platforms for industries?
  • How can I use the insights from complexity to accelerate the formation of new industries, new markets and deeper industrialization?
  • How can new technologies, questions, ideas be used to upgrade traditional industries?
  • What is the role of universities and research organizations to upgrade the industries around them?
  • How can learning and experiments in firms be disseminated to accelerate exploration and exploitation of ideas?

As much of my work in this area is focused on Southern Africa, I am also keen to see how some of the insights from here can be tried elsewhere.

As far as my academic research is concerned (I have a post doctoral research fellowship position with the Vaal University of Technology), I must concentrate more on my academic publications and feeding the insights gained in working with industry back into the formal university system. Here my work will be focused on understanding how technological competencies can be created or leveraged to create new markets and new competencies. In the image below

I show the technological choices that a particular group of enterprises that I am working with face.

Of course, the manufacturing sector is a clumsy way to draw a boundary around a system, so just to put some of your concerns to rest, I am still committed to the knowledge and service sectors, technological intermediaries and the local economies in developing countries. I have found that these are useful perspectives to look at manufacturing activities and how it evolves. Manufacturing to me is not only about making products, it is also about matching competence with opportunity within a given societal context. It connects wealthy people with poor people, clever dreamers with needy users, highly qualified people with poorly educated people, nerds with geeks, domestic ideas with international realities.

What makes my approach different is that I am working from demanding customers and markets back to the basic operations, and not from suppliers towards markets. I am not doing marketing promotion, I am developing supply side based on current and future needs. It means that I will help to better articulate demand criteria, and will then try to shape the institutional system and manufacturing capacities to work towards these needs. Central to all of this are developmentally minded organizations like universities, industry bodies and even consultancies that wants to develop a particular sub sector, technological competence or outcome.

In 2013 I undertake not to be a problem solver, but to be a better facilitator of deeper thinking, an adviser that assists my customers and counterparts to better recognize patterns, constraints and opportunities. I will assist my customers to become change agents within the systems that they work in.

Lastly, I want to work more with systemic thinking and complexity. Watch this space for some announces about a new podcast series and a new research field in collaboration with Marcus Jenal

Linking – Beyond Linear Development Trajectories: What if there were 5 clusters of quite different developing countries?

For my first post of 2013 I share a post from “Aid on the edge of Chaos” that I found challenged my thinking. The title and all the content relates directly to the site.

We humans are supposedly very good at recognizing patterns, with some evolutionary theorists even crediting our survival and evolution with this trait. However, we also tend to struggle to see beyond patterns that we have classified, almost like a needle on a old record. Some examples are the way we divide the world into developed and underdeveloped, industrial and emerging. Although we all know that these classifications are in conflict with our own experience of the world (think of the sophistication of the Indian Pharmaceutical sector) we still are trapped in our labels that we use.

Below is a link to a post on Aid on the Edge of Chaos, featuring the work of Andy Sumner and Sergio Tezanos Vázquez where they explore new approaches to classify developing countries.

Beyond Linear Development Trajectories: What if there were 5 clusters of quite different developing countries?.

The image below is from the original post on the Aid on the edge of chaos blog site. Take a look at their post and then think again how you label the countries that you work in.

  • What happens if you classify the countries differently?
  • What are the implications of just changing the classification?
  • How does their classification scheme challenge your own way of classifying regions?
Clusters proposed by Andy Sumner and Sergio Tezanos Vázquez

Counting blessings at the end of a year

I wish all my readers a blessed festive season. Here in South Africa the manufacturing sector is scaling back operations, while consumer goes shopping on a lot of people go on holiday. My strategy is to stay away from large mobs doing shopping, so I have a great excuse to read some, write some, rest some and tinker about my house with my family. I’ve had a great year and I am using this break to also count my blessings.

I want to thank my frequent readers for the messages of support, comments and contributions. During 2012 I have received frequent feedback and contributions from several people who I would like to recognise:

  • Valerie Peters (GIZ) – thank you for really challenging questions and for also valuable contributions
  • Tim Hadingham, for challenging my thinking, sharing ideas, documents and at the same time spreading the word of pragmatic bottom up development
  • Silvia Pella – thank you for taking the ideas I present to serious and for the additional reading and material that you share with me. All the best with your studies – I look forward to supporting you on your adventure.
  • Marcus Jenal, thank you for being so passionate about our shared topic, complexity and systems thinking. You are really good at processing all the stuff we are learning and excellent in taking a lot of people with you in your learning journey.
  • Christian von Drachenfels (VDI/VDE), thank you for sharing publications, ideas, comments, presentations.
  • Tim Kastelle, thank you for the affirmations and for sharing so much of your experience on your blog site
  • Lucho Osorio-Cortes,thank you for your facilitation of the Market Facilitation Initiative of the SEEPNetwork. Also, thank you for involving me as a moderator at the annual SEEPNetwork conference, especially of such an important session where we could play with the topic of complexity, systems thinking and M & E in the development field. Lucho, you are the best facilitator of a knowledge network that I have ever come across.
  • Bart Doorneweert, for adding valuable comments to the posts, and for also sharing your learning and ideas in your own blogsite, Value Chain Generation.
  • Paul Zille, for challenging me to coach your team on the many ideas that I write about, especially on a more “complexity sensitive” approach to value chain promotion.

There are many others who posted a comment, sent me an e-mail, shared a presentation, or asked for advice. I thank you all for reaching out, sharing, challenging, contradicting and for learning with me.

Lastly, I thank my many students in the various courses I present, tutor and supervise for refining my thinking and for including some of my ideas in combination with the wisdom of the many scholars that we have the honor of learning from.

For those that are interested to know, my most popular post was about there being more value to value chains than adding value to products, followed by localization and building domestic manufacturing capacity and supporting business that creates wealth and growth should be our main priority (this was also the most controversial post with lots of e-mails from people sharing my view and venting frustrations about the policies in their organizations). I’ve had 11,502 page views, with the most frequently searched for terms being “innovation vs. invention“, “competition“, “industrialization“, and “market failure“. Recently, my earlier posts on innovation, the service sector and private sector development have been popular, with some posts of 2007 receiving a lot of attention (!!). Several of the posts on this blog have been re-published on other platforms or media, and I have been asked to present many of these ideas at several conferences, seminars, courses and coaching sessions.

So I close with a big “thank you” to all who makes it worthwhile to blog! I wish you all a relaxing festive season and a prosperous 2013. May you discover some new questions that will help you dig deeper in 2013.

2 links to make you think

The first is an article by Iliana Olivié (The Guardian) about the importance of looking at rising inequality as the end of the MDGs draws near. Interestingly, you don’t (just) curb inequality by trying to cap the income of the rich, this seems to lead to capital flight or even brain drains. A broad range of interventions are recommended, ranging from investments in education, health, research and development, banking regulation, industrial policy and monetary policy (to cite Iliana).

The second is a recent post by Marcus Jenal. We’ve been working together on trying to understand the implications of the recent developments in complexity theory and systems thinking on economic development. In this post, Marcus explains some of the challenges that we face as development practitioners, especially with regards to the need of development projects to have clearly defined goals while complexity and systems theories all advocate against this approach. I commented on his post, so also take a look at that.

 

Supporting business that creates wealth and growth should be our main priority

I see that in the USA there is a similar debate as here in South Africa about whether government should support small firms or growing firms.
Andrew Hargadon wrote a brilliant post on the debate that was brought to my attention by Tim Kastelle. Hargadon argues that hindsight is often mistaken for foresight. He explains that many small firms stay small for many years before they grow, and that it is hard to predict which will grow, which will just survive and which would fail. From my own business and consulting experience I support his view and have seen on many occasions that it sometimes takes a change of ownership or management to get a small enterprise onto a growth path. But sometimes we are so obsessed with the romantic idea of an entrepreneur fighting an honorable fight against market forces and the onerous framework conditions that we miss the bigger picture. Some people are good at starting enterprises, others are good at growing enterprises, other good at maintaining an enterprises. Some will just never be able to do it no matter how much support you provide (or waste). Most people will make better employees than entrepreneurs.

The myth that small enterprises drives growth and employment is an old one, one that is firmly in the rooted in minds of policy makers and development practitioners here in RSA and in our region. There seems to be a confusion between correlation and causation. Even if statistics shows that 60% of people in RSA are employed in small enterprises (thus a correlation seem to exist between small firms and employment) it does not tell us anything about causation (does small firms create employment, or does more employment lead to more small firms being created). Research by many reputable scholars have shown that small enterprises hardly drives growth, but that it often responds to growth; it is more likely that larger better resourced companies will drive growth and efficiency in the economy, with ecosystems of small firms emerging around them providing specialized and also some general services.

For instance, the reputable scholar Thorsten Beck argues that the dynamism of enterprises is more important than the size of small firms in the total economy. I first came across Becks work while doing my PhD research (he has since moved from the Worlbank to Tilburg University). Beck has done many cross-country micro economic studies and argues that:“Policy efforts targeted at SMEs have often been justified with arguments that

(1) SMEs are an engine of innovation and growth and

(2) they help reduce poverty because they are labor-intensive and thus stimulate job growth, but

(3) they are constrained by institutional and market failures.

Cross-country, country-level, and microeconomic studies, however, do not support these claims. One study shows that, although faster-growing economies have a higher share of SME employment in their manufacturing sectors, it is not the size of this segment that drives growth“.

The full report can be found here

Here in South Africa development practitioners have the challenge that we have to pursue objectives that are in conflict.
Everyone seems to agree that we should create more employment, as the waste of human capital in our country is just socially not sustainable nor justifiable. Yet, we are constrained in that we cannot always support those firms that are more likely to create employment because of the race of the owners, or for other demographic criteria or preconditions. Sadly, many entrepreneurs that can help us absorb the unemployed have left, or have shifted into industries where they don’t have to rely so much on low skilled workers. Many have simply taken up jobs in the corporate or service sectors (people like me and many others I know). The current legislative environment just does not make it easy or attractive enough for people to start new firms or expand existing ones. In fact, many people that have the capacity to start medium sized firms are investing their money elsewhere. Now don’t get me wrong, I am not against the principle of equity enshrined in our constitution, I strongly support this. I also believe that labor should be paid fairly in a just relationship. The current labour and BEE environment just does not make for an environment where people will start firms or spin-offs that will address our primary problem of unemployment.

I believe that having a job goes a long way to equipping (black or white, male or female, young or not-so-young) employees to start a business at some point when they have gained sufficient technical AND market experience. Employment experienced and education will still do much more for sustainable black economic empowerment than any other measure. Furthermore, a focus on employment (no matter what the profile of the employer is) will also increase our tax base so that we can do more to develop our country. I will not get into my feelings about too few taxpayers supporting a too big social spend and government here.

Whether big or small, I put my money behind family owned businesses (Yes, I have a small bias). They somehow have the ability to consider both short term but also long term priorities at the same time. Even if they don’t make decisions fast, or if they sometimes appear to be conservative, I found family owned businesses are more likely to continuously invest in better equipment, in developing capacity, and in securing new markets. Family owned businesses makes for more stable employment, and generally they are more aware of the social needs of their employees. But these are also the kind of firms that are least likely to give up shares and management positions if it does not make long term business sense, thus Black Economic Empowerment policies and many conditional support incentives actually undermines this (often unrecognized) backbone of our economy.

What most people choose to ignore is that 3 drivers of costs of business are escalating very rapidly. These are:

  1. cost of raw materials. We buy smaller volumes and pay more compared to other international markets, with many countries even subsidizing access to raw materials.
  2. cost of energy. Our energy cost has increased faster than firms could upgrade, so we are far from efficient and thus at disadvantage. Municipalities further charge double and triple digit margins on top of the official electricity rates. Lastly, those that want to expand often cannot secure or afford access to electricity due to more than a decade of underinvestment in the grid at municipal level
  3. cost of labour. Many other factors are making wages too low for workers to live on (like the cost of transport), while raising the cost component of labour in business without increasing productivity resulting in South African enterprises being uncompetitive. Most employers when they do agree to wage increases simply reduce their staff, because other types of productivity improvement simply takes too long to yield results.

There is only one way that I know of to overcome these 3 cost drivers, and that is innovation at all levels of the enterprise (product, process and business model innovation). We also need social innovation, especially with regards to finding better ways at training, re-training or current workforce and the unemployed.

I can see in many sectors that those entrepreneurs that can create businesses that mainly employes skilled or educated employees are able to compete domestically and internationally. Those enterprises that depend on low skilled workers will simply struggle to compete, their costs are just to high and more and more of them are failing. Larger firms with access to capital and debt are more likely to be able to balance the investments in capital and labour that is required to be profitable in our economy, while smaller firms are struggling to balance this while raising capital and exploring new markets at the same time. The transaction costs for smaller firms to experiment until the find a workable business model in many instances is just to high. This is visible in the popularity of franchises where an entrepreneur buys into a proven business model and where the costs of experimenting with the business model is shared by many franchisees. (I wish we had something similar in manufacturing).

From my research over the last 3 years into innovation in industries I can say with confidence that our smaller manufacturers are hardly investing in Research and Development, mainly because they are under such strong cost and competitive pressure. Those smaller firms that do innovate formally often do this on contract, meaning they are paid by larger firms to do so. Larger firms that are active internationally are more likely to pay for R & D in order to drive down costs while creating new markets and new products. In doing so they support a wide range of smaller firms that provide experts services, specialized components or other intermediary inputs needed by the larger firms.

In the end, we have to direct our funds to those that can create employment, create wealth, create new markets and create new kinds of jobs. We should assess which firms we support by looking at the multiplier effects and the spillovers. We should support those firms that optimally and responsibly use existing resources, whether it be financial, natural or human resources. We must try to support the areas where dynamism already exist to start with, and then we have to try and support dynamism elsewhere. But we should not assume that our large and established smaller enterprises are able to develop all by themselves. The current focus is too much on small and not enough on multipliers and dynamism in the whole economy.

For me all other priorities come second to the objectives of growth and wealth creation, as we cannot achieve all of our countries many priorities at the same time. Growth will absorb more people, will attract more investment, will create new markets, new skills and new opportunities. Wealth creation is as important for employees as it is for investors, entrepreneurs, managers and also the government.

We have to send a strong message to ALL entrepreneurs that we value their investment, their energy and their attempts to create new markets. But we cannot help all of them, and by assisting some of them based on social criteria will not take us toward our countries biggest crises, the unemployed youth, nor will it allow us to optimally leverage the wisdom and experience of our older generation of technicians, engineers, managers and academics no matter what their demographic profile.

Supporting business that creates wealth and responsible growth should be our main priority.

Localisation and building domestic manufacturing capacity

At the moment I am spending most of my time working with the more traditional manufacturing sector in South Africa. Traditional apparently means non-advanced, but it would be a mistake to think that because a particular object (like a metal casting) has been made for 8000 years that there is nothing advanced about it. For instance, in a typical foundry you find very different technical, engineering and management capacities that must be combined in order to make metal components for very demanding customers.

Localisation in South Africa (and in other places like the US) means to bring orders that have gone offshore back into the country. It often involves trying to rebuild manufacturing capacity that once existed in a country, but that originally developed under completely different economic conditions. For instance, 30 years ago many manufacturers grew in South Africa, starting very small and growing over time. About 10 years ago these manufacturers closed, or moved offshore. In the meantime global market consolidated and found low cost producers. To now try and create this capacity again is not an easy task. Firstly, you don’t have 20 years for experimentation in technologies, business models and market segments. Secondly, customers already now know what they want, and this usually includes a proven product at a competitive price. The new enterprise must hit the ground running with proven technology, management and adequate resources. This means that you have to develop both local producers and their supporting institutions, service providers and their markets at the same time. Bear in mind that their competitors overseas are benefiting from this same ecosystem developing naturally.

Localization is seen by some as the opposite of globalization and outsourcing. But buying from a local manufacturer is still outsourcing . As far as localization as the antidote to globalization is concerned, this is not correct, as localized products often enter world markets again, as does local knowledge workers that are now mobile due to their enhanced expertise. Localization is about creating local manufacturing capacity. It is about more than just helping local entrepreneurs start firms – it is often about finding or developing unique local capacity that meets very specific local requirements. It is therefore often driven by public policy- however the most successful localization is often driven by businesses wanting certain suppliers or competencies nearby.

Perhaps another way of looking at localization could be to see it as part of a natural cycle. Products are made locally at $x and a small volume supported by a limited local market. Over time standards, low cost production methods evolve, market consolidate and production concentrates in a few places able to reach scale and efficiency. Now the numbers are high – new entrants struggle to enter as existing firms ramp up efficiency. Right about then flexibility is lost, management becomes expensive, and you may be sharing production facilities with current and future competitors. In the meantime, products evolve, markets and applications differentiate, and suddenly there is a need for more specific production to meet a specific market. this is where a local producer with the right technology, people and business model could gain a foothold (if only they knew about the opportunity). The cycle might just start all over again. This is just one simple example. I acknowledge that many countries have not been able to recapture orders once they are lost to offshore competitors – partly because several economies have also progressed up the value chain. But for developing countries, evolving up a value chain is a very painful process that is often not possible.

From the demand side we have a different perspective. Multinationals or large local manufacturers wanting to localize typically have an existing production system, or they are expanding local capacity. They have advanced or well developed management systems, markets, products and supply chains. Often, buying local is not first choice as they might have invested already in capacity elsewhere, although localization is frequently a requirement of developing country procurement policies. So they first localize non-core activities, the crumbs or components where few things can go wrong. For local manufacturers, this is the toughest place to enter, as these basic components are often like commodities – they are standard, and hence competitors have already reached scale and efficiency levels that are hard to beat.

For buyers, another problem is that local manufacturing capacity is hard to identify and secure. Existing manufacturers in developing countries are either undergoing BOOM or BUST. The boomers are just to busy in markets and products they already understand, and the busters just cant be trusted. Lastly, large multinationals that tries to localize production very often draw their domestic engineering, management and other skills directly from the very limited skills pool that exists locally, attracting skills from the local manufacturing sector that is hard to replace.

So some insights:

a) firstly, don’t let your local manufacturing sector collapse, even if they are not entirely local or entirely politically correct

b) don’t assume that multinationals can easily do business with local manufacturers, don’t depend on checklists.

c) don’t assume that all that your local manufacturers need are some orders from the big firms or government – they are most likely behind in multiple areas, such as skills, working capital, engineering technology and capacity

d) it is not just about technology. Large firms giving technology to local firms is not the solution. Local firms must get a deeper understanding into the market, the drivers of change, the drivers of performance and manufacturing management methods.

e) for a local manufacturer to grow, take on new (demanding) customers, add additional shifts, manage a busier schedule, recruit and train more staff – all these things require change. Remember to assess the readiness of local entrepreneurs to change, invest and expand.

 

Lastly, localization should not be  about import substitution at all cost, because this reduces the buy local decision to a costing issue. Isolating local manufacturers from international markets will not help in the long run. Rather, the focus must be to connect local manufacturers with global markets, knowledge pools, trends and developments.

If you really want to develop your local manufacturing sector, start with the buyers and understand their needs. Understand their business risks, their cost drivers, their incentives to expand and their means to support local manufacturing. Then find out which experts they bring into their operations, what challenges they had to create and maintain their own systems – chances are that what is an inconvenience to a large firm could be a complete obstacle to a local firm. Then articulate these messages, trends and projects clearly to local producers.

I have found that the main issue for large firms wanting to localize is not price – it is reliability and flexibility of local supply. It is dedication to getting the product right at the right quality, on time. And it is also a supply chain of local engineering and management skills.

Oh, did I mention that small firms also want to localize, not just the big firms? More about that next time.